Privacy Policy

Information We Collect

Information you give us

This website has no contact forms, accounts or online payments. When you call or email B&D Plumbing, you choose what to tell us. That usually includes your name, phone number, service address, a description of the plumbing problem, and details about your home that help us prepare for the visit, such as the age of the water heater or where the main shutoff is.

If we provide service, we keep records of the job, such as the work performed, materials used, permits pulled, invoices and payments.

Information collected automatically

This website does not use its own cookies, analytics tools, advertising pixels or tracking scripts. The homepage shows an embedded Google Map of Boulder, which loads from Google when you scroll to it. Google may collect information such as your IP address and set cookies through that map under the Google Privacy Policy. Like most websites, the hosting service that delivers these pages processes technical data needed to serve and protect the site, such as your IP address, browser type, the page requested and the time of the request. That data is handled by the hosting provider under its own privacy terms.

How We Use Information

• To respond to your call or email and schedule or dispatch plumbing service
• To perform the work, prepare invoices and collect payment
• To apply for permits and schedule inspections when a job requires them
• To follow up about the work we performed
• To keep business, tax and legal records
• To keep this website secure and working

We do not sell your personal information, and we do not share it for advertising.

When Information Is Shared

We share information only as needed to provide service or meet legal obligations:

• Government agencies, such as the City of Boulder or Boulder County, when a job requires a permit or inspection
• Service providers that support our business, such as payment processing, accounting and phone services, limited to what they need to perform those services
• Legal requirements, when required by law, court order or to protect the rights and safety of our customers, our business or others
• Business transfer, if the business is sold or reorganized, customer records may transfer to the new owner

Links to Other Websites

This website links to and embeds outside services, such as Google Maps. Those services have their own privacy policies, and we are not responsible for how they handle information.

How Long We Keep Information

We keep job and billing records for as long as needed for warranty questions, tax and accounting requirements, and legal obligations. Information that is no longer needed is deleted or destroyed.

How We Protect Information

We limit access to customer records to people who need them to do their jobs and use reasonable safeguards to protect them. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Your Choices

You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to records we must keep by law. Call or email us using the contact details below to make a request. We may need to confirm your identity before acting on it.

Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

If we change how we handle information, for example by adding a contact form or website analytics, we will update this policy and the effective date above.

How to Contact B&D Plumbing

B&D Plumbing
2525 Frontier Ave
Boulder, CO 80301
Phone: (720) 571-0891
Email: info@banddplumbing.com